Use the channel that matches your request so we can route it quickly.

General support

Email support@hiveintelligence.xyz for account help, billing questions, API key issues, and product support.

Community support

Join Telegram if you want faster back-and-forth on onboarding, integration questions, or roadmap discussion.

Engineering and integrations

Use GitHub for repository access, adapter references, and issue reporting tied to public code. For production TypeScript integrations, install the hive-mcp-client adapter (npm install hive-mcp-client); REST remains the fallback for non-TypeScript stacks.

Security reporting

If you believe you found a security issue, follow the guidance on the Security page and contact us privately instead of opening a public issue.

What to include

When you reach out, include your account email, the product surface you are using such as the dashboard, API, docs, or CLI, and any request IDs, screenshots, or error details that help us reproduce the issue quickly.

Clear context helps us route requests faster, especially for billing questions, onboarding support, or integration problems that depend on a specific tool or API workflow.